Privacy Policy

By accessing and using this service, you agree to be bound by the terms and provisions of this agreement. Additionally, by using these specific services, you will be subject to any applicable usage rules or guidelines that have been posted for such services. Your participation in this service constitutes acceptance of this agreement. If you do not agree to comply with the above, please do not use it.

According to Article 10 of the Law on Information Society Services and Electronic Commerce (hereinafter, LSSI), in a mandatory, permanent, easy, direct, and free manner, WE INFORM YOU:

1. – Data Controller:

Identity: Thais D&J Products SL Tax ID: B96645718 Address: C / Torners, 4. Pol. Ind. Els Mollons. 46970. Valencia. Spain Phone: 961 515 720 Email: [email protected] Data Protection Officer: Thais D&J Products SL DPD Contact: www.thaissl.com https://www.thaissl.com/legal-notice/ The company is registered in the Commercial Register of Valencia, … and Tax ID B96645718.

2. – What is the purpose of processing your personal data?

At www.www.thaissl.com, we process information provided by interested individuals for the following purposes: To manage the sending of requested information. To provide interested parties with offers for products and services of interest. To offer our products and deliver them after purchase, whether we sell them directly or if delivery is made by a third-party provider. To improve your user experience. To fulfill these purposes, we will create a commercial profile based on the provided information.

Automated decisions will not be made based on profiles from the database.

Automated emails will be sent, previously scheduled by the data subject or their service providers or employees, for the purpose of sending information about blog updates and commercial products offered through this website, whether hosted on this website or on third-party platforms.

We will also use various types of cookies that we consider appropriate for our company.

3.- How long will we keep your data?

Personal data provided on the website www.www.thaissl.com will be retained for a period of five years from the last confirmation of interest. They will also be kept for as long as the business relationship is maintained. They will be deleted upon request for deletion or portability by the data subject.

4.- Legitimacy

The processing of your personal data is necessary for compliance with legal obligations derived from Royal Decree 1720/2001 of December 21, which approves the Regulation for the development of Organic Law 15/1999 of December 13 on the protection of personal data.

The legal basis for processing your data is the online subscription to the blog or the contact form on the website www.www.thaissl.com, as well as access to all products purchased on said website.

The offer of products and services is based on the consent requested from you, and the withdrawal of this consent will not in any case condition the provision of services or the delivery of pending products.

5.- Recipients to whom your data will be disclosed

Data collected from customers or employees through this website will not be communicated to other companies.

Thais D&J Products SL and those to whom the data is communicated will have binding corporate rules approved by the European Data Protection Committee, available at https://www.www.thaissl.com/legal-notice.

6.- What are your rights when you provide us with your data?

Any person has the right to obtain confirmation of whether Thais D&J Products SL is processing personal data concerning them.

Interested parties have the right to access their personal data, as well as to request the correction of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Under certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only retain them for the exercise or defense of claims.

Under certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data.

Thais D&J Products SL will cease processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims.

7.- How did we obtain your data?

The personal data processed by Thais D&J Products SL come either from the website itself, email, instant messaging, or postal mail from our company or group companies.

The categories of data we process are:

Identification data Identification codes or keys Postal or electronic addresses Commercial information Economic data We also inform you that we do not routinely obtain specially protected data.

If specially protected data reaches our company, we will protect it in accordance with current regulations.

Terms of use Through these legal terms and conditions, we provide consumers with pre-contractual information as referred to in Article 6 of Directive 2011/83.

1.- Identification

The goods sold through the website www.www.thaissl.com are products defined as retail sale of clothing and accessories. Not all products are sold directly; sometimes we sell through third-party providers who will supply the product directly to you.

On the page www.www.thaissl.com, you are actually contracting with Thais D&J Products SL, Tax ID no. B25767773, with the contact and address details provided on that website.

Physical correspondence is received at C / Torners, 4. Pol. Ind. Els Mollons. 46970. Valencia. Spain, and emails at [email protected].

2. Products and services

The website offers fashion garments and accessories for purchase. They are all defined in a product sheet and display their price.

The prices of the services or products shown on our website are indicated in euros and include VAT unless otherwise stated.

Offers are properly marked and identified as such. Their validity is effective while they appear on your screen. These offers may be modified or canceled without prior notice.

Support service in plugins: When purchasing a plugin, the customer should know that they have a support service to address any questions related to its use. However, this support can only concern the use of the plugin itself, excluding particular issues caused by other plugins, themes, or external services.

The cost of the distance communication technique is zero and is included in the product price.

3. The purchasing process

To place an order on our website, you need to register during the checkout process. Our store allows you to create a customer account using your email address and the password you choose, to facilitate login and future purchases. This data will be processed and added to our files, as explained in our section on personal data protection contained in the Legal Notice.

To make a purchase, select the product, and the system will redirect you to the order page (cart). On this page, you will need to provide your name, last name, and email (unless you are already logged in), as well as choose a payment method. Once completed, click the “Pay” button. If the chosen payment method is PayPal, you will need to validate the payment on the provider’s page. If paying by credit card, you will be asked for the relevant credit card details. You will then see a confirmation page for the purchase with a download link, if you have purchased software or downloadable content, or with a confirmation of the purchase if it is a service.

4. Payment methods

Thais D&J Products SL currently offers the following payment methods:

PayPal Credit card In any case, the payment method chosen for the purchase will be charged at the time of the purchase itself.

5. Refund policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable):

Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 30 days after delivery. Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to C / Torners, 4. Pol. Ind. Els Mollons. 46970. Valencia. Spain.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, you should mail your product to C / Torners, 4. Pol. Ind. Els Mollons. 46970. Valencia. Spain.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. 6. Liability and warranties

If the purchased product is defective, we will proceed as appropriate to repair, replace, lower the price, or terminate the contract, procedures that will be free for the consumer and user. We respond to non-conformities that appear within a period of two years from delivery.

The consumer and user must inform the seller of the lack of conformity within two months of having knowledge of it.

Please note that Thais D&J Products SL is not responsible for the content of any downloadable files, whether they are hosted on the Thais D&J Products SL server itself or on external servers, nor for the correct functioning of the plugins or software offered.

The company will not be responsible for the consequences derived from improper use of the products sold on its website.

7. Withdrawal

The customer has a period of 14 calendar days to withdraw from the contract and return the product purchased on the Thais D&J Products SL website.

The withdrawal period will expire 14 calendar days from the day the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the goods.

To exercise the right of withdrawal, you must notify Thais D&J Products SL at its email address [email protected] and return the product to the address indicated on the website.

The withdrawal form can be found here.

To comply with the withdrawal period, it is sufficient that the communication regarding the exercise of this right by the consumer and the dispatch of the withdrawal notification before the corresponding period expires are sent.

In the event of withdrawal, we will refund all payments received from the customer, including delivery costs (with the exception of additional costs resulting from the choice of a delivery method other than the least expensive ordinary delivery method that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of the decision to withdraw from this contract. We will proceed to make the refund using the same payment method used by the customer for the initial transaction, unless the customer has expressly provided otherwise; in any case, the customer will not incur any expenses as a result of the refund.

We may withhold reimbursement until we have received the goods back or until the consumer has provided proof of the return of the goods, whichever condition is met first.

The customer must return or deliver the goods directly to us without any undue delay and, in any case, no later than 14 calendar days from the date on which the decision to withdraw from the contract is communicated. The deadline will be considered fulfilled if the customer returns the goods before the period has expired.

The customer will assume the cost of returning the goods.

The customer is only responsible for the decrease in the value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and operation of the goods.

8. Dispute resolution

The European Commission provides a platform for online dispute resolution, which is available at the following link: http://ec.europa.eu/consumers/odr/.

Consumers will be able to submit their claims through the online dispute resolution platform.

9. Applicable law and competent jurisdiction

This contract will be governed by Spanish law.

Thais D&J Products SL and the consumer or user, expressly waiving any other jurisdiction that may correspond to them, submit to the jurisdiction of the courts and tribunals of the user’s domicile for any dispute that may arise from the provision of the products or services covered by these conditions.